Shipping & Returns
We offer standard shipping to the 48 contiguous United States and the District of Columbia. Orders above $55.00 receive free standard shipping and returns shipped within the continental United States. For orders below $55.00, there is a $5.99 standard shipping fee.
For Alaska and Hawaii, orders less than $50.00 have a standard shipping fee of $6.99. Orders above $50.00, have a standard shipping fee of $12.99.
Orders are shipped within 1-3 business days of when the order is placed. For free standard shipping, orders are expected to arrive within 3-7 business days.
Once your order is shipped, an email confirmation will be sent which will include a shipping confirmation with your tracking number. Please note, carriers may not update tracking information immediately.
If you are unhappy with your Kazoom Kids purchase for any reason, you can return or exchange unused items, in their original condition, within 30 days of the date of purchase. All items must be unworn, unwashed, and the original packaging must be intact. Please note, footwear should be tested on carpeted surfaces only.
Please contact: Returns@KazoomKids.com to begin the return process. We must receive your return within 30 days of the original order date. Returns will be processed within 5-7 business days from receipt.
If you feel you have received a damaged or defective item, do not initiate a return. Please contact us at: Support@KazoomKids.com
For customer support inquiries, please contact us at: Support@KazoomKids.com
For press and all other inquiries, please contact us at: Hello@KazoomKids.com